At CNCWoodCarver, we strive to ensure your satisfaction with our digital products. Please review the following information regarding our return and refund policy:
- Refund Eligibility: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for downloaded digital files unless there is a technical issue with the file that prevents its use.
- Technical Issues: If you encounter any technical issues with the digital file preventing its use, please contact our customer support team at [johnsonkadali12@gmail.com] within 30 days of purchase. We will work with you to resolve the issue or provide a refund if necessary.
- Refund Process: Refunds, if applicable, will be processed using the original payment method within 7-10 business days.
- Exchanges: We do not offer exchanges for digital products.
- Cancellation: Once a digital product has been purchased and downloaded, the sale is considered final and cannot be canceled.
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact us.
